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Job Available | Communication Skills Training Expert

  • Location Arlington, Virginia
  • Sector Commercial
  • Experience Mid Career
  • PostedOct 06
Gap solutions

Position description

The contractor will be in the Office Management Training (OMT) division with the School of Professional and Area Studies (SPAS) at the Foreign Service Institute (FSI). FSI provides more than 800 courses per year and is the U.S. Government’s (USG) premier training institution for the USG foreign affairs community, preparing American diplomats and other professionals to advance U.S. foreign policy interests overseas and in Washington, DC. The Office Management Training division focuses on preparing the Department’s office management specialists and improving the written and verbal communication skills of Department of State employees.

Duties and Responsibilities

  • Lead the design, development, and implementation of courses and modules to incorporate communications skills training in overall curricula
  • Revise existing courses and modules to ensure training is useful and applicable to the intended audience
  • Conduct research and assesses the overall effectiveness of communications skills training and programs
  • Research and advice on using educational technology and computer-based training in Division courses and programs
  • Identify speakers and pedagogical materials and resources to support Division programs
  • Collaborate effectively with Subject Matter Experts (SME) to conduct needs/audience analysis; develop training objectives, evaluation strategy, and course/product outlines; design course/product content; develop scaffolded, interactive course activities, and assessment items
  • Compile and organize information and writing and editing instructional materials to adopt policies and procedures, regulations, reference documents, and raw materials into clear, effective, interactive, and experiential training


Basic Qualifications

  • Master’s degree (or higher) in a relevant field
  • 5 years of training/curriculum/instructional design experience, with proven ability in designing and delivering a variety of communication skills training courses using a broad array of delivery modalities (e.g., blended, hybrid, in-person) and methods (e.g., flipped, experiential, continuous)
  • Ability to obtain a public trust clearance
  • US Citizenship

Minimum Qualifications

  • Knowledge of teaching fundamental business writing skills: grammar, punctuation, conciseness/clarity/cohesion, active voice, Plain Writing Act of 2010, and proofreading
  • Knowledge of appropriate integration of educational technologies and continuous learning techniques to enhance the learning experience, maximize the achievement of learning objectives and facilitate the transfer of learning to the workplace or personal setting, as appropriate to the course goals 
  • Knowledge and skills in the development of curricula and courses
  • Skills in conducting formal adult training, ideally involving the subject matter for which the position is responsible
  • Knowledge and skills in training evaluation to evaluate the results of courses for which the position is responsible
  • Knowledge of and the ability to carry out management and administrative functions as required in connection with the courses for which the position is responsible.
  • Familiarity with and the ability to use computers and related technologies
  • Ability to use oral and written communication to carry out or facilitate the accomplishment of numerous functional responsibilities of the position
  • Demonstrated ability to teach and facilitate classroom activities that support the training programs
  • Commitment to a team-oriented, collaborative work environment
  • Ability to communicate effectively, orally and in writing, with non-technical and technical staff
  • Detail-oriented and possess strong organizational skills with the ability to prioritize multiple tasks and projects
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by this position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

GAP Solutions, Inc.

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