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The first boundary condition refers to the degree of novelty of SOI. It is considered that incremental innovation uses existing knowledge to improve current solutions. Radical innovations add more knowledge and result in new solutions. It can be perceived that design thinking may be less relevant for radical innovations. Based on this, more research needs to be done to find out if design thinking is suitable for innovations. The role of the designer is the second boundary condition that can be studied. Designers are considered to be gatekeepers in the design thinking process as they collect and interpret the ideas collected from users. This subjectivity limits the role of other stakeholders. More studies need to be done on the role of the stakeholders. Future research should answer the question of to what extent the environmental and social values of the designer influence or even dominate the sustainability of the innovation outcome of a DT process. This also highlights that future research should look into what extent the use of DT will lead to changes in organizational culture in the long term. Future research should also look into how design thinking needs to be adapted so that innovations have a long-term sustainable effect. It is usually considered that communication is imperative among societies with different cultural values and social impediments to developing more confidence and trust. To develop this communication, the style of design thinking is not suitable. For this, more research needs to be done to find out ways and increase knowledge of how design thinking can be implemented in such societies. More research is needed to be done to develop methods about design thinking acting as tool kits to fulfill the requirements for assignments related to health.

There is a need to do more research about social innovation and design thinking for probing the current andragogic theories as several changes are coming in socio-historical situations as the world is changing due to rising globalization. Ways human-centered design offer learning opportunities to designers and benefits should be probed. Other than qualitative studies, the quantitative methodology could be used for a study where the organizational performance of social organizations can be measured against their rivals. Human resource needs new methods that report ethical tools for innovation. Despite rising interest in social enterprises to include design thinking approaches and enrich the nature of social innovations, several gaps exist in the literature. It has also been identified that there has been a lack of understanding towards identifying user roles for impacting the firm to incorporate the design thinking. Therefore, in this respect inferring the user preferences will aid the organizations in being more receptive to user needs and creating a scenario for them to participate. There is room for further research, especially in creating new long-term action research projects that will define “cultural operator”, in a better way and incorporate the actual components that design for social enterprises should consist of. The future research that can be conducted is on triangulating perspectives of students about their development of innovation and social skills along with the perspectives of their facilitators and evaluating their learning outcomes, for example, prototypes and user’s persona.

For the transformation of organizational processes to be effective, adopting design thinking has filled the gap, still, the extensive research has not yet made a noteworthy attempt to comprehend the process that motivates the social entrepreneurs to adopt design thinking. In the social entrepreneurship context, the role of design thinking in the creation of products and services is also yet to be researched. Few significant gaps identified by the research are; how social value creation is maximized by social entrepreneurs via design thinking; the way product or service prototyping is handled by social entrepreneurs, and the role organizational culture plays along the initial process of social organizations in gathering the culture of social consulting and design thinking. The themes that emerge from various papers are what researchers want to support: making design thinking for the social innovation process more transparent and accessible, how can the impact of design thinking for social innovation be documented in a meaningful way? The embedment of design thinkers throughout the process, the use of design thinking for imparting practical wisdom and shifting power domain, and the mechanisms through which design thinking for social innovation will support culture change for community help.

They recommend checking if there is any difference in the results with a change in the type of visuals that are being used. Not only the visual images, but the audience members also need to be assessed as one type of individual may react differently to a certain image than someone else. The impact that culture and other cultural elements have on the individuals when they are shown the images. Apart from this, different types of emotions need to be considered when seeing how emotions affect social entrepreneurs. Similarly, the control that social entrepreneurs need to keep on the processes of influence being created socially is a matter of interest. If more than one social entrepreneur is working on the same cause, how do they diffuse the competition and work towards the goal? Studies need to be done on whether emotional-symbolic work is sustainable. Design thinking and social entities coming together have been a very beneficial and fruitful experience. Design thinkers have to learn how they need to work in this new sector and how to deal with non-traditional private firms. On the other hand, social entities will have to question the typical ways of organizational culture. Ethics are also an important part of service design. Consideration of the ethical aspect should be a must before beginning the project. Service design is a relatively new area of design thinking. It represents a rather advanced philosophy that allows for an increased interest in challenging societal norms and provides more innovative and ingenious solutions.

The time limit for the projects is not always time-bound which can lead to an extensive time period being used at the empathy stage. This can lead to making the project more time intense and expensive. As the design thinking process starts off with the identification of the problem, it may not always lead to the formation of solutions. Where a more quick solution is needed, stakeholder engagement might not be enough. On the other hand, if there are solutions that are sought, they may not be specific to the problems. These factors need to be counted in when approaching design thinking in the public health sector. Although the impact of design is still not as transparent, the metrics in effect can be enough to increase the interest and involvement of the organizations in design. The difference between the measures that already exist and the needs of the organization has to be more differentiated so the design can become an overall strategy. Service design needs to be added to the mix. More longitudinal research in relation to strategic design needs to be done within companies so as to highlight the main mechanisms and effective practices which help encourage the development of the company on a maturity level of design utilization.


Sparrows by morning, live in peaceful nests! Design shouldn’t dominate things, shouldn’t dominate people. It should help people. Don’t spend your time solving your favorite problems, solve problems that need to be solved, generically. A home is a place where you live, and society is a place where your story begins. Honesty shares honesty, as it is honesty’s nature. Stay always in Ablution and get back to the trust you have been, with.

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